Resource Library

HCAHPS and CG-CAHPS educational programs are available in a non-accelerated configuration as a SCORM compliant resource library comprised of 60+ Modules, Reinforcement Guides, Remediation Guides, and Huddle Guides. These resources can be tailored by specific role or as part of an onboarding program.  These resources provide value and flexibility for healthcare providers and healthcare supervisors and serve as an important baseline of an overall Patient Experience solution.

 xcel–HCAHPS and xcel–CGCAHPS are approved for Continuing Education Units (CEU) credit and Continuing Medical Education (CME) credit.
HCAHPS - Hospital Consumer Assessment of Healthcare Providers and Systems

Our suite of HCAHPS courseware is designed for busy hospital environments. It incorporates real life scenarios and is offered for all roles involved in patient interaction:

 
  • HCAHPS for Nurses
  • HCAHPS for Certified Nurse Assistants/Patient Care Assistants
  • HCAHPS for Administrators
  • HCAHPS for Ancillary Staff (lab, radiology, etc.)
  • HCAHPS for Dietary Services
  • HCAHPS for Environmental Services
  • HCAHPS for Maintenance
  • HCAHPS for Physicians
  • HCAHPS for Therapists
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      Click on the button below to access the Intro to HCAHPS Course
     
     
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    CG-CAHPS - Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey

    Our suite of CG-CAHPS courseware is ideal for educating your network of physician offices. The content, which incorporates real life scenarios, can be delivered by mobile devices in 5-10 minute modules and is offered for all roles involved in patient interaction:

     
  • CG-CAHPS for Physicians/Nurse Practitioners/Physician
  • CG-CAHPS for Nurses
  • CG-CAHPS for Licensed Practical Nurse
  • CG-CAHPS for Medical Assistants
  • CG-CAHPS for Office Staff
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      Click on the button below to access the Intro to CG-CAHPS Course
     
     
    Available via

    HCAHPS Library

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    CG-CAHPS Library

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    Screen Samples

          
                                     Sample Video                                                             Full Screen Video with Captioning                                                  Knowledge Checks

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    Supervisor Toolkits

    We have Reinforcement Guides, Remediation Guides, and Huddle Guides available to assist healthcare supervisors reinforce the knowledge, skills and abilities covered in the modules. 

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    Continuing Education Units  (CEU) Credit

    ANCC CEU Credit:  This activity has been approved for up to 5.5 Contact Hours.  Nurses should claim only the credit commensurate with the extent of their participation in the activity.

    Accreditation: This continuing nursing education activity was approved by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

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    Continuing Medical Education (CME) Credit

    AMA CME Credit: Hospital Physician Partners designates this enduring material for a maximum of 5.5 AMA PRA Category 1 Credit. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Accreditation: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Hospital Physician Partners and Xcelerated Learning Dynamics. Hospital Physician Partners is accredited by the ACCME to provide continuing medical education for physicians.

     

     

    Contact us today for more information or to request a demo.